What does Moisture Detected mean?
Moisture sensor in USB-C port detected liquid or debris, blocking charging as safety measure.
Common causes
- Actual liquid in USB-C port
- Humidity triggering sensor
- Dirty or corroded USB-C port
- False positive from sensor damage
Diagnostic & testing steps
- 1. Shake device gently to remove water from port
- 2. Allow device to air dry 30-60 minutes in warm area
- 3. Use compressed air (short bursts) to clear port
- 4. Do NOT use heat gun or hair dryer - can damage seals
- 5. Clean port pins with 90%+ isopropyl alcohol on cotton swab
- 6. If persisting with no actual moisture, moisture sensor on board may be damaged
Tools required
- Compressed air
- Isopropyl alcohol 90%+
- Toothpick
OEM parts & part numbers
USB-C Charging Port, Charge Port Flex Cable
Part numbers: GH96-13987A, GH96-14544A
Safety warning
⚠️ Do NOT charge device if actual liquid is present - risk of fire or electrical damage.
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