What does E25 mean?
Drain pump impeller is jammed or blocked.
Common causes
- Debris in pump impeller
- Broken glass in pump
- Pump cover not secured
- Failed pump motor
Diagnostic & testing steps
- 1. Remove drain pump cover
- 2. Check impeller for debris
- 3. Spin impeller by hand - should rotate freely
- 4. Clean any debris
- 5. Secure pump cover properly
- 6. Test pump motor if still blocked
Tools required
- Torx screwdriver
- Flashlight
OEM parts & part numbers
Drain Pump
Part numbers: 00620774
Safety warning
⚠️ Watch for broken glass in pump
Try DiagBuddy AI free — instant 30-second diagnostics for technicians.